Notifications
Mattersimple tells you when something you're involved in changes, for example when an invoice you submitted is approved, a client uploads a document you asked for, a note you follow is edited, or a conflict check needs reviewing.
If Mattersimple support signs in to the owner's account to help with a problem, the owner gets a notification saying so, with the date. While support is signed in they can't change the password, email, two-factor authentication or billing, or delete anything.
The bell
The bell in the header shows your latest 20 notifications. Switch between All and Unread, click a notification to open what it's about, or click Mark all as read. See all notifications opens the full list.
The Notifications page
The Notifications page lists everything, newest first, and loads more as you scroll. Mark one as read, or all of them at once with Mark all as read.
Emails
Some notifications are also emailed, such as reminders you set on tasks and events, invitations, and changes to notes you follow. A reminder is only sent while you can still see the task or event it's on.
Still need help?
Send a request to the Mattersimple team and we'll reply by email.