Getting help
Start with these guides: use the search at the top of the help center to find an article.
Contacting support
If you can't find an answer, ask the Mattersimple team.
- Click Contact support at the bottom of the sidebar. The Support page lists your requests and their replies.
- Click New request.
- Enter a Subject and a Description. Say what you were doing, what you expected and what happened instead.
- Click Send request.
We reply by email, and the reply also shows on the request. Requests with New activity have a reply you haven't read. Open a request to see the whole conversation and reply to it.
A request always belongs to your firm.
Still need help?
Send a request to the Mattersimple team and we'll reply by email.